ExpertSender SYSTEM SERVICES CLIENTS SOLUTIONS RESOURCES CONTACT

Reports and Metrics

Message stats

ExpertSender™ provides comprehensive feedback for every campaign with the following metrics: sent, bounced, delivered, opens, unique opens, clicks, unique clicks, clickers, complaints, unsubscribed, goals and goals value. For better insight, you can limit and group the results based on: date, list, segment, sending IP address, domain, list vendor and goals reached. Detailed click statistics for every URL used in a message are also available.

Message charts

Analyze visual charts depicting up to 5 measures: opens, clicks, bounces, unsubscribed and complaints. They can be scoped in a time frame and drilled down to monthly/daily/hourly granularity.

Summary stats

Available for all the standard metrics: sent, bounced, delivered, opens, unique opens, clicks, unique clicks, clickers, complaints, unsubscribed, goals, goals value. They can be further grouped based on date, list, segment, sending IP address, domain, list vendor or goals reached (e.g. conversions).

Subscriber list stats

Examine growth trends of subscribers on your lists in a specified time frame and on a day by day basis for metrics such as added, removed, removal reason: opt-out, user, bounce, spam, no mailbox, API removed. You can also select the date range, limit the scope or further group the results.

Bounce stats

Find out the reasons for all the bounces. The following metrics are available: number of sent, undelivered, undelivered reasons: user unknown, blocks, autoresponder, mailbox full, other. You can further group the results based on: date, type of message, subscriber list, sending IP address, domains and drill it down to the bounce diagnostic code, e.g.
”501 5.1.3 Recipient [email_address] does not exist.”
You can further scope the results based on the specific domain families that generated the bounce code.

Complaint stats

Thanks to agreements with the major ISPs and FeedBack Loop systems ExpertSender™ can analyze the sources of complaints generated by your mailings. Group and limit the results based on: date, type of message, subscriber list, sending IP address, domain.

A/B test stats

Offers detailed analysis of your A/B tests for all the standard metrics and result comparisons for different versions. The reports also show the real-time statistics, when the system selects the best creative based on opens, clicks, conversions or conversion value. It also lets you manually schedule a dispatch in the same time window.

Import stats

Complete stats of your imports to subscriber lists is available for the following metrics: import date, list and file name, import mode, number of records in file, added, updated, replaced, invalid and rejected records. The system also provides performance and quality statistics, which you can examine after the dispatch. It also automatically removes unsubscribes as well as the email addresses blacklisted globally and locally.

Real-time stats

A set of the most important metrics are being updated in real time for the most recent campaigns. Comprehensive, detailed metrics for all past campaigns are updated every hour.

Click map

Graphical presentation of click distribution in particular elements of the message content. Its image can be downloaded on demand.

Summary charts

Analyze visual charts depicting up to 5 aggregated measures: opens, clicks, bounces, unsubscribed and complaints for the entire account. They can be scoped in a time frame and drilled down to monthly/daily/hourly granularity.

Email clients stats

Find out the most popular email reading environments (i.e. mobile, desktop, webmail), email client software and browsers your subscribers are using when engaging with your campaigns.

Hotmail SNDS stats

Analyze stats provided by Hotmail's Smart Network Data Services. By integrating with SNDS, see if you’ll ever hit Hotmail's recycled spam trap.

Social media stats

Find out how many people liked your messages on Facebook and Google Plus, or tweeted them on Twitter.

Goal stats

Analyze the number and value of conversions generated by your mailings. Group and limit the results based on: date, type of message, subscriber list, sending IP address, domain.

Unsubscribe reasons stats

After opting out subscribers can complete a quick survey regarding the reason behind unsubscribing. Check how many lost interest, received too many emails, claimed they have never signed up or browse through custom opt-out reasons.

Time & Location stats

This section presents charts visualizing the best time of the day and day of the week to send email campaigns to your subscriber base, as well as subscriber distribution across all time zones, continents, countries and cities.

Our Services

ExpertSender™ is more than an email marketing platform. We also provide a range of complimentary consulting services. Click to learn the details.

Email Experience Council Email Sender & Provider Coalition Return Path Signal Spam SuretyMail IADB Accredited Pomorski Park Naukowo-Technologiczny
© ExpertSender. All rights reserved.
We use cookies to record session information, such as past activity at the site in order to provide better service when visitors return to our site or customize web page content based on visitors' browser type. By using the website you express your consent to our cookies policy. You can change the cookies settings in your web browser.
Close
REQUEST
FREE DEMO