TEAMWORK

When you choose ExpertSender, your marketing team gets a lot bigger! You not only get a group of multi-skilled, highly experienced email marketers working for you – you get your own ExpertSender consultant. It’s true our approach to email marketing is a little different. But we believe customers need more than just software to succeed. It’s all about teamwork.

Knowledge, Expertise and Experience

At ExpertSender, we combine equal parts Talent and Technology to partner with you from day one. Of course we’ll provide answers when you call, but we also offer valuable expertise when you need it. As a member of the EEC and ESPC, we’re constantly studying the latest industry trends and best practices. We have long-standing relationships with all the major ISPs and stay on top of their rules and preferences, as well as regulatory shifts and changes. And we’re always ahead of the technology curve. But the most important knowledge we can get is how to help your business grow.

Expert One-on-One Consulting

Everyone at ExpertSender is truly an expert. And not just in one aspect of email marketing. Collectively, we’ve done it all…but that doesn’t mean we know it all. When you contact us with an issue or challenge, the first thing we do is listen to make sure we understand your situation. You won’t get any scripted answers, or endless qualifying questions. Just down-to-earth, tactical, get-it-done support, so you get exactly what you need in a single contact. Here’s a short list of topics, but basically, if you can think of it, we can handle it:

• Adapting legal requirements (CAN-SPAM compliance) and industry best practices
• Autoresponder programs
• Bounces, blacklists
• Conversion strategies
• Deliverability
• Email design, formatting
• Image/email rendering
• Minimizing complaints, unsubscribes
• Monitoring possible problems
• Newsletter content management
• Optimizing results
• Proactively advising on email strategy
• Reconfirmation process
• Setting up feedback loops
• Social Media engagement
• Targeting and personalization
• Under-performing lists

Multi-Channel Assistance

Use our online resources to learn and problem solve at your own pace – or contact us anytime via your preferred communication channel. We’re at ExpertSender.com, and on email, phone, Skype, mobile, everywhere you are! Nothing urgent to discuss? Blog with us, join our fan pages, take a survey, but most importantly, connect! The more we know about your business, the more email marketing ROI we can help deliver, together!

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